Shipping policy

Thank you for shopping with Fitness Thrive. We are committed to providing fast, reliable, and secure shipping worldwide.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Processing times may be slightly delayed during peak seasons or promotional periods.

We offer worldwide shipping to customers across multiple countries and regions.

Delivery times are estimates and may vary depending on customs processing, local courier services, weather conditions, or high-demand periods.

Shipping fees are calculated at checkout based on your location and selected shipping method.

Free shipping promotions and special shipping offers may be available from time to time.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow 2–5 business days for tracking updates to appear.

International orders may be subject to customs duties, taxes, or import fees determined by your country’s regulations.

These charges are the responsibility of the customer.

Fitness Thrive is not responsible for delays caused by customs clearance.

Customers are responsible for entering accurate shipping details at checkout.

Fitness Thrive is not responsible for orders delivered to incorrect addresses provided by the customer.

If your package is delayed or lost during transit, please contact us:

Email: Support@fitnessthrive.net
Phone: +971 56 240 2412

We will work with the shipping carrier to assist you as quickly as possible.

If your order arrives damaged, please contact us within 48 hours of delivery and include:

We will review the issue and provide a suitable resolution.

Fitness Thrive
Support@fitnessthrive.net
+971 56 240 2412
Mussafah 32/1, Abu Dhabi AZ, United Arab Emirates